IT Support
IT Support Services in Addis Ababa
Seventech Solutions provides reliable IT support for businesses, schools, NGOs, hotels and institutions in Addis Ababa and across Ethiopia. When computers, printers, networks or servers stop working, your team stops working too. Our engineers resolve issues quickly — remotely when possible and on site when needed — so your people can get back to their work.
We support the full range of everyday technology: desktops and laptops, Chromebooks, printers, Wi-Fi and wired networks, email and Microsoft 365 or Google Workspace accounts, servers, CCTV, time attendance systems and UPS units. Beyond fixing problems, we keep systems patched, protected with antivirus, and backed up to prevent the next issue before it happens.
Support is available on demand for one-time problems or through an Annual Maintenance Contract (AMC) with scheduled preventive maintenance, agreed response times and a single point of contact who knows your environment.
Fast, Friendly and Professional Technical Support
How We Support Your Business
Help Desk & Remote Support
Quick troubleshooting for user issues, email, software, printers and connectivity over phone and secure remote sessions, without waiting for a site visit.
On-Site Support & Maintenance
Engineers at your premises for hardware repairs, network faults, installations and preventive maintenance of computers, servers and network equipment.
Annual Maintenance Contracts
Planned maintenance, agreed response times and predictable yearly costs that keep your IT environment healthy and documented.
Frequently Asked Questions
Do you offer on-site IT support in Addis Ababa?
Yes. We provide on-site support throughout Addis Ababa and can travel to other cities for projects and scheduled maintenance.
Can we get support without a long-term contract?
Yes. You can request support for a one-time issue, or choose an Annual Maintenance Contract for scheduled maintenance and priority response.
What systems do you support?
Computers and laptops, printers, networks and Wi-Fi, servers, email and cloud accounts, CCTV, access control and time attendance systems, and UPS units.
Need Reliable IT Support?
Contact Seventech Solutions today for fast help with an urgent issue, or ask us about an Annual Maintenance Contract that keeps your systems running all year.
